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Terms and Conditions

Cancellation and Refund Policy

Cancellations made before 48 hrs of the booking will receive a full refund. Cancellations within 48 hours of the booking will be able to reschedule the appointment for a later date. There is no refund given after the

booking.

When you register for a service you agree to these terms.

Privacy Policy

The type of personal information we collect. We currently collect and process the following information:

First name and surname

 phone number

email address.

How we get the personal information and why we have it.

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Most of the personal information we process is provided to us directly by you to access our services.

We use the information that you have given us in order to:

provide and maintain our service -including to monitor the usage of our service.

to manage your bookings; to manage your booking as a user of the service

for the performance of a contract; the development, compliance and undertaking of the purchase contract for the services You have purchased or any other contract with Us through the service.

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To contact you; to contact You by email, telephone calls, SMS or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities or contracted services.

To provide You with news

To update You with general information about Our services which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests; to attend and manage Your requests to Us.

For other purposes; we may use Your information for other purposes such as to evaluate and improve Our service,services, marketing and your experience.

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We may share this information with; 

service providers; we may share Your personal information with Service Providers for payment processing, to contact You.​

with your consent; we may disclose your personal information for any other purpose with your consent

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Under the UK general data protection regulation (UK GDPR) The lawful bases we rely on for processing this information are;

a.Your consent. You are able to remove your consent at any time. You can do this by contacting Maggie at dragonflysoulconnections@gmail.com

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b. We have a contractual obligation.

c. We have a legal obligation

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Your information is securely stored in adherence to GDPR regulations as relates to;

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Your data protection rights

Your right of access 

Your right to rectifcation

Your write to erasure

Your right to restriction of processing

Your right to object to processing

Your right to data portability

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If you have any complaint about our use of your personal information please contact Maggie at dragonflysoulconnections@gmail.com

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or contact the Information Commissioner's Office https;//www.ico.org.uk

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  Maggie Byrne

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